This Shipping Policy applies to all orders placed on theskrtt.com. By placing an order with us, you agree to the shipping terms outlined below.
A. Shipping Costs
Shipping costs are calculated at checkout depending on the customer’s location, shipping method, and order value.
Free shipping promotions may apply to selected products or minimum order amounts.
B. Processing & Delivery Time
Order Processing Time
1–3 business days (Monday to Sunday)
Estimated Delivery Time
5–12 business days depending on destination and shipping method.
Order Cut-Off Time
09:00 PM (GMT+7)
Orders placed after the cut-off time will be processed on the next business day.
C. Shipping Carriers
Orders may be shipped using trusted local and international delivery partners depending on destination availability.
D. Address Changes
If you need to update your shipping address, please contact us within 24 hours after placing your order.
Once an order has been processed or shipped, address changes may no longer be possible.
E. Order Cancellations
Orders may be cancelled before shipment processing begins.
If the order has already been shipped, customers must follow the return policy process after delivery.
F. Damaged or Lost Packages
If your order arrives damaged or appears lost during transit, please contact us immediately with your order number and supporting photos if applicable.
We will review the issue and assist accordingly.
Contact & Support
BKK VIET NAM CO., LTD
Address
36B Nguyen Sy Sach,
Hung Binh, Vinh,
Nghe An 460000,
Vietnam
Phone
Support Hours
08:00 AM – 09:00 PM (GMT+7)