Shipping & Delivery

1. Shipping Costs

We offer free shipping on all orders.

2. Where Do We Deliver?

We provide shipping services worldwide.

3. Order Processing and Shipping Times

  • Order Processing Time: 1-3 Business Days after purchase.
  • Standard Shipping Time: 15-20 Business Days.
  • Total Delivery Time: 16-23 Business Days.

4. Reasons for Shipping Delays

Delays may occur due to:

  • High demand and production backlogs.
  • Complex international logistics when shipping from Asian manufacturing hubs (e.g., Vietnam, Japan, Korea, Hong Kong, and Taiwan).

Although delays can be inconvenient, they contribute to lower production costs, enabling more affordable pricing for customers.

5. Can Orders Be Delivered to Multiple Addresses?

No. Each order can only be shipped to one address. To ship to multiple addresses, please place separate orders.

6. Will VAT or Duties Be Charged?

Orders are shipped DDU (Delivered Duty Unpaid). VAT, duties, and customs fees are the responsibility of the recipient and not collected by us.

7. Shipping Address Policy

  • Accurate Address Requirement: Customers must ensure accurate shipping details at checkout.
  • Incorrect Address Consequences:
    • We are not responsible for lost or destroyed packages due to incorrect or incomplete addresses.
    • If the package is returned, customers are responsible for additional shipping costs to resend it.
  • Address Updates: Contact us immediately for corrections. We will try to update the address if possible, but this is not guaranteed once the package has been shipped.

8. Shipping Confirmation and Tracking

  • Shipping Confirmation Email: Sent 2-5 Business Days after purchase, including a tracking number and link for real-time updates.
  • Active Tracking: Customers are encouraged to regularly monitor the tracking link for updates on their package’s location and delivery timeline.
  • Delivery Confirmation:
    • The provided tracking number serves as proof of delivery.
    • The Srkt holds no responsibility for claims of non-receipt if tracking shows successful delivery to the address provided.